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Last updated: October 15, 2026

Terms of Service Privacy Policy Refund Policy

Free trial

Every new user gets 7 days of free access to all features, with no card required. Please use the trial to make sure Aeli is right for you before you start a paid subscription.

Cancelling

You can cancel your subscription at any time. Cancelling turns off auto-renewal; you keep access until the end of the period you have already paid for, and you will not be charged again.

Refunds

Website purchases are processed by our reseller Paddle.com, the Merchant of Record for all our orders. Refund requests are handled by Paddle under its Refund Policy. You can request a refund at paddle.net or by emailing us at support@getaeli.pro.

If you subscribed in the app through Google Play, refunds are governed by Google Play's policies.

Your statutory rights

This policy does not affect any rights you have under the consumer protection laws of your country.

Aeli Documentation for private therapy practice.
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